Wednesday, January 19, 2011
Getting the Busines to get things done!
I've discovered a way to help the business complete tasks involved with making wording and content decisions for the website we are working so we can meet our deadlines, as this seemed to be delaying us!
I'm most likely not the first to discover this and it may seem simple but I found it quite profound at the time: Don't simply ask them what they want, but offer them a good suggestion of what you think would be best. This way you have started the task for them and given them something to work from, I think it's a lot harder for them to start with a blank slate than it is to massage what you have already written if it indeed even needs to be massaged.
In the case of the current project I'm on we had asked for some text and content before Christmas and were getting a little fed up waiting, after asking a couple more times and getting nowhere. We emailed them our suggestions and got approval within the space of an hour!
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